Shipping Policy 2026

Thank you for shopping with us! We are proud to offer both domestic and international shipping to our customers worldwide.

Below you will find all the details regarding our delivery options, rates, and timelines.

Please allow us 1–2 business days to prepare and ship your order. We always work hard to get your items to you as fast as possible!

*Fulfillment may take slightly longer during peak seasons, new collection launches, or the Raya period.

We partner with Ninja Van Malaysia to ensure your orders arrive safely and efficiently.

  • Shipping Rates (For orders below 1kg) : Peninsular Malaysia: RM10 Sabah & Sarawak: RM25
  • Dispatch Schedule : We process and ship orders from Tuesday to Friday (excluding Malaysian Public Holidays).
  • Estimated Delivery Time : Standard Orders : 1 to 7 working days. Raya Collection Orders : 7 to 14 working days (due to high volume during the festive peak season).

How to Track Your Domestic Order:
Once your package is shipped, a tracking number will be automatically sent to your registered email address. (Please ensure your email address is spelled correctly at checkout).

We love our global community! We offer shipping to almost anywhere in the world via Pos Malaysia / Pos Laju.

  • Shipping Rates: Delivery rates vary depending on your destination country. Your exact shipping cost will be calculated automatically at the checkout screen before you complete your payment.
  • Custom Quote: Don't see your country, or want to double-check a rate? Feel free to reach out to us via our website live chat popup for assistance.
  • Dispatch Schedule: Just like our domestic orders, international packages are dispatched from Tuesday to Friday (excluding Malaysian Public Holidays).
  • Estimated Delivery Time: 1 week and above, depending heavily on your country's local customs clearance processes.

How to Track Your International Order:
Your tracking number will be emailed to you as soon as your parcel has been posted.

*IMPORTANT NOTES*

  • Email Accuracy: Please double-check your email address before finalizing your purchase, as all order confirmations and tracking links will be sent there.
  • Customs & Duties: International orders may be subject to local import duties and taxes upon arrival in your country. These charges are the responsibility of the recipient.

If you have any further questions regarding your delivery, please do not hesitate to contact our customer support team via the chat icon on our website!

Need help? If you have any further questions about your delivery, reach out to us at support@minimalace.com and we will get back to you as soon as possible.

Support Hours: Monday to Friday 9:00 AM – 5:00 PM (excluding public holidays).